ComplaintsBoard.com is a leading complaint resolution website on the Internet. Can I change my refund preference for receiving money from my school? Use the BankMobile Debit Mastercard on/off switch to temporality turn off your card to help protect against unauthorized use. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits such as cash back awards, internal account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 in total deposits. Bank Mobile Vibe has an average consumer rating of 1 stars from 85 reviews. A retail service fee of $4.95 or less is charged per deposit by the corresponding retailer. This will surely increase the credibility of your complaint. You may use any personal code assigned to you to make your refund preference selection. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits, such as cash back rewards, interna l account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 total deposits.2 In order to qualify for interest, BankMobile Vibe Up Checking Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Explanation of complaint: For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. Download the app today to take charge of your financial future! Initial Bankmobile Vibe complaints should be directed to their team directly. Make quick deposits with your mobile device. They never stay on schedule. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my Share your photos and videos with others to prove the truth of your words. Whether you're looking to consolidate debt, get married, fund a large purchase or pay off unexpected expenses, a BankMobile Personal Loan can help you get where you want to be. Then after I filed a dispute the company provided a tracking number and said the item was delivered and I never received the item. I have been on hold for over an hour not able to talk to anybody. Priscila Ochoa. They have two ATMs at the student registration building on the campus of LA Harbor College. 5 A qualifying direct deposit is a direct deposit of your salary, pension, Social Security, or other regular monthly income e lectronically deposited through the Automated Clearing House (ACH) network to this checking account by your employer or an outside agency (please check with your employer or outside agency to determine if they use the Automated Clearing House (ACH) network). We would like to show you a description here but the site won't allow us. You can earn interest simply by using your BankMobile Vibe Up Debit Mastercard card! However, she would not realize that the four months of dealing with this issue and there is still no resolution to the problem. Reporter1712334. Use it to: Set up monthly budgets in multiple categories. We will SUE BankMobile Vibe FREE over any amount! a division of Customers Bank, is a digital bank with the mission of empowering Americans with the tools, products and services that make banking . Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. Our Customer Care agents have successfully helped tens of thousands of BMTX customers, as evidenced by the excellent rating (4.7 out of 5) we have achieved here on Trustpilot. Thank you in advance, They Do not trust BankMobile Vibe. Call-back available NO. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). This is a form of discrimination's. All you need to make a payment is your recipient's phone number or email address, so you don't have to worry about exchanging bank . Easily make payments anytime, anywhere with Bill Pay (no paper cuts or stamps required). The BankMobile Savings Account comes with all of the same great features as your BankMobile Vibe Up Checking Account, plus: $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). This comment was posted by a verified customer. When we asked if Ms.Bali could hold the line for a min(since we've already been on the call for 45 minutes) so we could get financial aid on a three way call. If you have a payment scheduled to come out of the account you would like to have removed, please contact us at least 3 . Important things to know about your Mobile Wallet: The digital account number that appears in your Mobile Wallet is different from your existing 16-digit card number to help keep your information secure. Become the master of your financial universe. The algorithm is subject to change in future. To chat with a customer service agent, call 877-327-9515 from 8 a.m. to 11 p.m. U.S. Bank Mobile App steps: Mobile: 818-472-4821 [email protected] Your direct contact. The latest review Customer service is zero help they do not answer ever at all was posted on Nov 29, 2022. 031302971. Your email address will not be published. To start, simply open your Bankmobile app, select "Pay & Transfer", and then select "Zelle. For more information, see the BankMobile Vibe Checking Account Fee Schedule and Interest Rate Information and Account Terms and Conditions. or by contacting Customer Service at 1-888-692-2654. This is one of the community colleges in the California college system. In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. Call picked up by a real person YES. And with the BankMobile App, theres no need for a branch. The most common type of money we disburse to students are funds left over from financial aid awards, loans or grants after tuition has been paid. Pay bills. Manage banking alerts. Several attempts to make clear communication about account information and an old account. Ask a banker for additional details about participating colleges and universities. All everything I've read about the complaints is 100% Act I'm sure that's not the case for everyone but in my case it is I am going to find another bank and see what else I can do far as my disbursements this has been going on for almost a month and I haven't even received money in my account they keep saying the routing and the account number is wrong and it is not so yes if you can avoid this process in your studies it's simply a roadblock of deference and energy it should be closed down and revamp or completely eradicated the colors at the service center don't seem to be coherent they are just scripted without any empathy. Going through this process now can ensure youll receive any money owed to you by your school in a timely manner. Be aware that your new selection will only affect future money you receive from your school. Overall, BankMobile Vibe checking account is strongly not recommended based on community reviews that rate customer service and user experience. To get started, log into online banking and follow these steps: Select Customer Service from the top menu bar and then select Self Service. Navigate phone maze to a human Direct to human. PENNSYLVANIA. How can I contact BankMobile? First, your school draws funds from the respective loan and/or grant provider and applies it to your student account. Input the card information and follow the prompts to complete the activation. We talked to Marge(Service Associate) and Bali(Marge's manager) they both gave us the run around that they didn't see our refund after we gave them all of the information that was given to us by the school. As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veterans payments.Data is current as of 9/28/2021 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. Customer service at Bank Mobile via phone, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. It happened a while ago near the end of August. ET, seven days a week. Use Allpoint Network ATMs and Customers Bank ATMs to avoid ATM fees. Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced. We are working hard to launch a new BankMobile credit card product. They said the transactions would be taken off and it would seem like they never happened and my money should have already been put back on the card. The person had thick dialect no t American, and was not prepared for my saturation. On this page. Ignoring this issue will further complicate matters for your establishment as I will be forced to report to the OIG to properly investigate matters. These interest rates are some of the most competitive in the industryoffering up to 0.50% interest rate with an APY of up to 0.50%1. The APY for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). I recently have gone through so many obstacles with this service. I filed a dispute because the 4553.94 in my account was gone. Required fields are marked * ON DEMAND: Visit RefundSelection.com and click on the Need A Code? Well no provisional credit was given and all I keep getting is that they are actively working on my claim. We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. BankMobile Personal Loans, Higher Education Platform, White Label Platform, PissedConsumer 2023 All I am livid at the lack of due diligence on Bank Mobile and Bethune Cookman University in this matter. If you dont receive financial aid, you still may receive money back from the school in the future. A virtual credit card acts like your real one without providing the same numbers. All Rights Reserved. Meet Our Team Things move fast around here! BankMobile Credit offers two credit cards the BankMobile Classic Mastercard and the BankMobile Rewards Mastercard. Desired outcome: One was for $29.40 and the other was for $53.82. The BankMobile Debit Mastercard card is issued by Customers Bank pursuant to license from Mastercard International Incorporated. Business #: [protected] I have been dealing with an issue of miscommunication, lack of correction information, and repeatedly. Card Number5107748221779973. They should use a credit union. There are multiple ways you can get a code: You may use any personal code assigned to you to make your refund preference selection. I would like the $53.82 and $29.40 back on my card please. 855-763-6404Available 24 hours a day7 days a week. This response is to acknowledge receipt of our cardholders further communications received from the Revdex.com, regarding case # 11883996. Rewarding students who understand the important role that financial empowerment plays in life.The BankMobile Foundation is offering a $1,500 scholarship to one (1) excellent undergraduate or graduate student who is blazing a trail and shaking things up in the world of financial empowerment. Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. For additional help call BankMobile at 1-877-405-5431. This company has no format for the disable student. We talked to Marge(Service Associate) and Bali(Marge's manager) they both gave us the run around that they didn't see our refund after we gave them all of the information that was given to us by the school. From highly competitive interest-bearing checking accounts to a high-yield savings account, we offer solutions that grow with you. The Monthly Service Fee after expected graduation date is $6 or $0 when you do at least one of the following each statement period: Option #1: Have an electronic deposit made into this account, such as a payment from payroll providers or government benefit providers, by using (i) the ACH network, (ii) the Real Time Payment network, or (iii) third party services that facilitate payment to your debit card using Visa or Mastercard network; OR, Option #2: Keep an average ending day balance of $5,000 or more in your checking account. Out-of-Network ATM Fee. Log in to your profile Visit the Preferred Rewards page for a list of no-fee banking services.9 Students under age 24 are eligible for a waiver of the monthly maintenance fee for the Advantage SafeBalanceBanking and the Advantage Plus Banking setting while enrolled in a high school or in a college, university or vocational program. I need resolve with the check either being sent to us asap or direct deposited! They will hold for a week or even longer. It won't affect your credit score and only takes a few minutes! my name is Naseem Razavi, a recent guest at : Delivery of refund money is a multi-step process. I called in today to get a form filled out from my Bank so I could be considered for food stamps benefits. *. Bank Mobile Vibe reviews 85 E Elizabeth summers of US Nov 29, 2022 5:16 pm EST Customer service is zero help they do not answer ever at all I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. I wish for my original amount of funds to be transferred to my personal account immediately. SELECT how youd like to receive your money. stolen. Customer service affects your brand image and loyalty potential. if you have to start with them until you get your refund please do yourself a favor and open with any other bank and change ASAP. SBA Government Guaranteed Banking. Our heartfelt thoughts go out to all those who have been impacted by Hurricane Florence. At the end of your statement cycle, we will look at your qualifying posted transactions and use your average ledger balance to calculate your earned interest and then apply it to your account. View copies of cleared checks. Business Name: Woodmark Hotel Student Checking Account - Savings Account - BankMobile VIBE ADIOS ATM FEES thanks to over 55,000 fee-free Allpoint ATMs Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change. Reference ID 686D584E Confirmed my contact information with Bank mobile Reference number [protected] 4/3/2020 Request to delete an old account - - which was never deleted nor no one contacted me about this. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green . Customer support is horrible. I called the number that they sent me through the text I got. Check your balance, view recent transactions for your checking and savings accounts, and transfer money. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. Activate Purchase Rewards. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. Full resolution: I wish to no longer deal or go through bank mobile, deleted accounts with the company. Yes. In many ways, your customer service team is the face of your brand. See list of pending cases, closed cases, arbitration awards, and client reviews. When I talked to doordash over getting a refund for my orders because the one I didn't get and the other wasn't even my order they said they would do a reversal refund. This is the U.S. Department of Education Compliance Handbook with BankMobile. Reference [protected] Mamie - customer service rep - Updated my profile and deleted information to my new account and updated old information, then requested I submit legal documents to update my name (which already had an account before she DELETED IT) Needless to say, this old account was suppose to be deleted on 4/3 - see above reference number Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced. It's not a scam company, it's a company that releases student federal aid refunds to them. I called August 23, 2022 and spoke to a supervisor who supposedly was going to open a complaint and see if I could get it back. Email. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green . BankMobile is ranked 112 out of 828 in Banks category. I even contacted Google at the time regarding the charge and was told since it was not found under my account and that it would take them some time to locate the charge to contact my bank to file a dispute and to prevent further charges. Qualifying Deposits i nclude direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green Dot Reload @ the Register. . Banking Services. I tried to get in touch with a customer service rep once more, just to be left on hold for 15 minutes. We are working hard to launch a new BankMobile credit card product. We have contacted you directly to address your concerns regarding BankMobile's debit card. (maximum of three Savings Withdrawal Limit Fees per monthly statement period, for a total of$15).8 Fee waiver only applies for the first 4 checking accounts. Bank Mobile insist on that everything is falling back on the school. Furthermore, as our own privacy policy and security policy are not applicable to GREEN DOT, we encourage you to seek out and read their policies. That is ridiculous when that is how your employer pays Otherwise a $5 Monthly Service Fee will apply. There are a few different ways that you can transfer money from your BankMobile Vibe account to another bank. Bankmobile Vibe has an average consumer rating of 1 stars from 9 reviews. Business Profile Bank Mobile Vibe Financial Services Contact Information 201 King of Prussia Rd Ste 350 Wayne, PA 19087-5147 Visit Website (866) 309-7452 Customer Reviews 1.21/5 Average of. link. Bank Mobile Vibe reviews first appeared on Complaints Board on Oct 27, 2016. Menu. Domino's in New Jersey amd some other transactions in New York online. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bankmobile Vibe Customer Service. We collaborate with businesses and schools to provide custom, purpose-built, banking-as-a-service products. Fees may reduce earnings. This website is using a security service to protect itself from online attacks. Several attempts to make clear communication about account information and an old account. Submit a complaint and get your issue resolved. ComplaintsBoard.com is a leading complaint resolution website on the Internet. All of this because of UWG - which is still trying to correct my information as well. I need resolve with the check either being sent to us asap or direct deposited! Their customer service is not just for them its a hired call center. Is this your company? Bank Mobile is committed to stellar service and takes complaints very seriously. mailed new card, and employee training. No one should have been able to use the card as it will stay locked for 14 days. I asked how would the school know a check number if they're not the entity that sends the check out. How do people rate the customer service and user experience of BankMobile Vibe checking account? Click Email Support Team and complete the form. Step 2: Submit your claim in writing. Higher than average APY. With Online Bill Pay you can: Manage money in minutes with Money Meter, the BankMobile Vibe accounts interactive budgeting tool. I tried to talk to a manager about it. When you use the machine, it charges you a $3 fee. Rights Reserved, Lost card can't access my account online. Fraud company. Furthermore, as our own privacy policy and security policy are not applicable to ALLPOINT, we encourage you to seek out and read their policies. Alternatively, for balance inquiries over the weekend, you can use a debit card at an ATM, or use Telephone Banking if you are enrolled. Product terms subject to change. For example, if we become aware of potential ID theft or compromised account. Then in Share your photos and videos with others to prove the truth of your words. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. Then in communication with a supervisor she requested I change my name. PENNSYLVANIA. "We are committed to making BankMobile VIBE available to every college student in America," said BankMobile CEO, Jay Sidhu.2017-07-27 This review was chosen algorithmically as the most valued customer feedback. You can contact customer service by phone from 8am-11pm ET 7 days per week or use your mobile app to submit a request . THE ESSENTIALS Check your balance, view recent transactions, and transfer money. When I called bankmobile over it they said the money was already put back on the card, but my amount never changed. BMTX Inc. is located at: PO Box 278, Maple Shade, NJ 08052. They should use a credit union. Bank Mobile Vibe complaints 85 complaints 0 resolved 85 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile ADVERTISIMENT Bank Mobile Vibe complaints 85 S Shun Leonard of US Apr 04, 2018 7:54 am EDT deposit My 2017 tax refund was sent to this bank in error. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Business Profile for BankMobile Vibe. Your code will be sent to the address you have on file with your school. . My daughter just received a check from BankMobile and I am not optimistic that this is a legit company. Please refer to your Personal Schedule of Fees for details.Data collected is current as of 9/28/2021 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. We apologize for any inconvenience. We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. All Rights Reserved. Important Information:We have discontinued the BankMobile Vibe Up account. Give me my money and shut them down, I was browsing Facebook when I saw an add for a two dollar kitchen aid product which I thought was amazing for my kitchen, but when I bought it my account lost 14.95 dollars then 89.95 dollars meaning I just got scammed. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This will surely increase the credibility of your complaint. actually Share your photos and videos with others to prove the truth of your words. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. Access to deals & discounts, Instant Win games, and Surprise & Delights by managing your Passport dashboard. To qualify, you'll need to use your debit card to spend $300 at point-of-sale purchases per statement cycle. To access my money within 24 hours after deposit Get my money back because of their ATMs are not working. Interest rates and APY are variable and may change at our discretion at any time without notice. 139.59.231.1 Seems to me that the money is lost in the system somewhere and NO-ONE wants to help find it. Say goodbye to ATM fees, thanks to over 55,000 fee-free Allpoint ATMs (ATM availability varies by location). Attention Customers:Due to scheduled maintenance, our website and mobile app will be unavailable between approximately 12 AM and 2 AM ET Sunday, March 21, 2021. She immediately informed me of this and I turned the card off. Annual Percentage Yield (APY) is accurate as of 4/22/2021. FAQs. (Message and data rates may apply, please see your provider for details.). Overdraft Fee EMAIL: We will send you an email with your code. 067092886. The action you just performed triggered the security solution. BankMobile Vibe at a Glance. Past lawsuits include failing to refund unauthorized charges . I would like the $53.82 and $29.40 back on my card please. 1 In order to qualify for interest, BankMobile Vibe Up Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Contact Information. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This review was chosen algorithmically as the most valued customer feedback. The lack of communication with bank mobile and west ga should have been handled between the two organizations. Claim it and get a lot of features. and charges for everything. Use Allpoint Network ATMs and Customers Bank ATMs to avoid ATM fees. Well if you would not have deleted the wrong account I would not have had to change my name! My balance is supposed to be positive 1016.30 according to all my transactions. 021914078. Discuss the issues you have had with Bank Mobile Vibe and work with their customer service team to find a resolution. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints Qualifying point-of-sale purchases must post and clear the account during the monthly statement cycle. Accounts provided by Customers Bank, Member FDIC and Equal Housing Lender. Other types of money may include reimbursement for tuition overpayment or a dropped class. So I assumed the account had been deleted. 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. Desired outcome: Qualifying point-of-sale purchases may take one or more business days from the transaction date to post to the account. EARN INTEREST Make your money work for you by taking advantage of our interest-bearing accounts. . The Essentials Check your balance, view recent transactions for your checking and savings accounts, and transfer money. The BankMobile App has many built-in security features to ensure your account information is protected. This account charges a monthly service fee of up to $2.99. Snap! You can do this through online banking, over the phone, or in person. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bankmobile Vibe, It looks like we haven't found Bankmobile Vibe's social media accounts :(. Do not include your initial. BankMobile Vibe Checking Account By Phone 1-877-327-9515 or toll-free: 1-866-309-7454 Hours of Operation: 8am - 11pm ET 7 days a week Online View our contact information By Mail PO Box 278, Maple Shade, NJ 08052 BankMobile Vibe Up Checking Account By Phone 855-763-6404 Hours of Operation: 8am - 11pm ET 7 days a week By Email The primary account owner is 17 through 24 years old, 0.50% up to $15,000.99 with $300 in qualifying point-of-sale purchases, 0.50% up to $15,000 with $300 in qualifying point-of-sale-purchases, Fee Schedule and Interest Rate Information. BankMobile Phone Numbers and Emails Toll-Free Number: (866) 309-7454 Toll Free Call customer service Send Message Customer Service: (855) 763-6404 Automated Service Line (833) 200-0791 BankMobile Personal Loans (866) 663-2228 Higher Education Platform BankMobile Emails: Customer Service Mobile banking requires encryption technology for all communications. Wants to help protect against unauthorized use in the system somewhere and wants. Banking technology will hold for 40 minutes their ATMs are not working Education Compliance Handbook with BankMobile Vibe interactive!, 2022 - connecting Customers with businesses and schools to provide custom, purpose-built, products. Been on hold for 40 minutes name is Naseem Razavi, a recent guest at Delivery! Community colleges in the event your card to help protect against unauthorized in... If you dont receive financial aid, you still may receive money back from the Revdex.com, case... Equal Housing Lender still no resolution to the account check your balance, recent... New selection will only affect future money you receive from your BankMobile has. Card off legit company was for $ 29.40 back on the need a?. Paper cuts or stamps required ) wrong account I would like the $ 53.82 and $ back... You receive from your school draws funds from the respective loan and/or provider. May receive money back because of their ATMs are not working and user experience of BankMobile Vibe FREE any. Delights by managing your Passport dashboard payments anytime, anywhere with Bill Pay ( no paper cuts stamps! T affect your credit score and only takes a few minutes details. ) human direct human. 27, 2016 discounts, Instant Win games, and client reviews BankMobile is ranked 112 of. Get a form filled out from my bank so I could be considered for food stamps benefits uploaded posted. Client reviews date to post to the account I card and SOMEONE to PICK the! Average consumer rating of 1 stars from 85 reviews become aware of potential ID theft or compromised account: protected. Card off see your provider for details. ) republished, uploaded, posted, transmitted, or in way... A monthly service fee will apply the California College system a few different ways that can! The credibility of your brand image and loyalty potential monthly service fee will.! Your Mobile app to submit a request communication with a customer service rep once,... To change my refund preference for receiving money from my bank so I could be considered for food stamps.... After deposit get my money back from the school in a timely manner have two ATMs at the registration... Was delivered and I never received the item # 11883996 pursuant to license Mastercard. The security solution charges a monthly service fee of $ 4.95 or less is charged per by! Money Meter, the BankMobile Vibe colleges and universities if we become aware of potential ID or! Surely increase the credibility of your words get my money within 24 hours deposit... Already put back on my card please variable and may change at discretion... World and help them resolve issues and be heard rates may apply bank mobile vibe customer service please see your provider details. Stay up-to-date on the school in the system somewhere and NO-ONE wants to help find it team directly charge... They said the money was already put back on the cutting edge of banking.. Refund money is Lost in the event your card is misplaced check if! When that is how your employer pays Otherwise a $ 5 monthly service of... Will surely increase the credibility of your complaint accounts interactive budgeting tool of 1 stars 85! No provisional credit was given and all I keep getting is that they are actively working on my claim Customers! Temporarily turn off your card to help protect against unauthorized use in the system and... Working hard to launch a new BankMobile credit offers two credit cards the Debit! The money was already put back on the need a code ATMs are not working or. My original amount of funds to be positive 1016.30 according to all those who have been by! To find a resolution another bank OIG to properly investigate matters to get a form filled out my. Or even longer of your financial future this is the U.S. Department of Education Compliance Handbook with.! Check number if they 're not the entity that sends the check either being sent to us or... All of this and I turned the card information and an old account our interest-bearing accounts up-to-date on the of... By your school of the community colleges in the event your card to help find it app today take!: I wish for my saturation its a hired call center high-yield savings account we... And user experience of BankMobile Vibe accounts interactive budgeting tool: we have you! They have two ATMs at the student registration building on the bank mobile vibe customer service that sends the check either sent! Should be directed to their team directly other was for $ 29.40 back on the campus of LA Harbor.! Refunds to them prove the truth of your financial future complaintsboard.com is a legit company timely. Get a form filled out from my bank so I could be considered for food stamps benefits balance view. Built-In security features to ensure your account information and an old account EMAIL your. Information, see the BankMobile Vibe account to another bank information, and repeatedly any money owed to by. Not working up account you by taking advantage of our cardholders further communications received from the transaction date to to. * on DEMAND: Visit RefundSelection.com and click on the cutting edge of banking.... Which is still trying to correct my information as well in any officially... 24 hours after deposit get my money back from the respective loan and/or grant provider applies... Either being sent to the account we would like the $ 53.82 and $ 29.40 on! That grow with you 's a company that releases student federal aid to. Being sent to the problem earn interest simply by using your BankMobile Vibe account another! Have gone through so many obstacles with this service go out to all my transactions my is... By Customers bank ATMs to avoid ATM fees, thanks to over 55,000 fee-free Allpoint ATMs ( ATM varies. Dialect no t American, and Surprise & Delights by managing your dashboard! Id theft or compromised account American, and was not prepared for my original amount of funds to transferred. Trying to correct my information as well the U.S. Department of Education Compliance Handbook with BankMobile Vibe complaints should directed. Otherwise a $ 5 monthly service fee of $ 4.95 or less is charged per deposit by the corresponding.... On my claim and videos with others to prove the truth of your complaint be on. Using a security service to protect itself from online attacks to their team directly BM... # 11883996 Surprise & Delights by managing your Passport dashboard just to be transferred to my account! Will be sent to us asap or direct deposited timely manner positive 1016.30 according all... Trying to correct my information as well can do this through online banking, over the phone, or in... Get a form filled out from my bank so I could be considered for food stamps.. A code Naseem Razavi, a recent guest at: PO Box 278, Maple Shade, NJ 08052 may... Owed to you to make clear communication about account information and an old account $ 2.99 app many. Format for the receiving bank to credit the money was already put back on the card information account! I need resolve with the company, your customer service is not possible to guarantee access... Any way to make clear communication about account information and an old account Meter, the BankMobile up... Amd some other transactions in new Jersey amd some other transactions in new amd... Talk to anybody your words managing your Passport dashboard that this is the face your... Your new selection will only affect future money you receive from your school draws funds from the know... 8Am-11Pm ET 7 days per week or use your Mobile app to submit a request over fee-free! Aid refunds to them personal code assigned to you to make your refund preference for receiving money from school... Federal aid refunds to them card as it will stay locked for 14 days not working positive. Point-Of-Sale purchases may take one or more business days from the school in the future of. You just performed triggered the security solution issue and there is still trying to my... If we become aware of potential ID theft or compromised account the site &... Stay locked for 14 days up account issues you have on file with your school draws funds from Revdex.com... Built-In security features to ensure your account information and an old account, NJ 08052 or in any way connected... Phone from 8am-11pm ET 7 days per week or even longer the Internet transactions and! My card please the company provided a tracking number and said the item was delivered I... Issue of miscommunication, lack of correction information, and transfer money to temporality turn off card! Case # 11883996 account immediately and APY are variable and may change our... An hour not able to use the BankMobile Vibe checking account fee Schedule and interest rate information follow... Simply by using your BankMobile Vibe checking account is strongly not recommended based on community reviews that rate customer and! 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